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Customer Service Promise

We sell bikes, we ride bikes.

At Formby Cycles we are cycle enthusiasts, based on the North West coast of England we can offer you Right advice to get you the very best ride for your needs and budget.

If you are unsure what you want call our specialist team or book a call back from our contact our specialists tab below and we will make sure that we help you get the right bike.

Contact Our Specialists More about us

Let us help you

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    What people are saying about us

      • Connor Lally

      • Fantastic service and great prices when picking a bike for my Son the staff at Formby Cycles made sure I got the best deal out there.

        • Amber Ellison

        • Hi, just thought I'd let you know that i came in on the weekend an bought a bike for my daughter. Your staff were very helpful on guiding me to the right bike. Great shop, great customer service an value for money! Will be visiting again in the future!!

        • Kay Simpson

        • Credit where credit is due. I visited a few times before I took my bike in for repair, had an old Felt road bike that my brother gave me to fix up to use. They actually saved me money on the repairs. They said that they didn't recommend that I go for the most expensive service as the bearings felt smooth all round and that the bike hadn't been used that much. I was so impressed as I didn't tell them he had only used it for 100 miles on a charity ride - I just assumed it needed to be dismantled and put back together. They sold me their bronze service, set my saddle height for me and I was happy. Since then I've been back for bottles and lights (sorry to keep coming in pestering you) but they always have time for me. Even though it's a shop full of lads I didn't feel pressured at all. I've ended up buying a Giant Liv road bike, in my size and my fav colour!! See you on the weekend , I need a spare puncture kit and new helmet! Thank you all!!

        • Angela Armstrong

        • Picked up my new bike yesterday absolutely love it can't wait to try it out on the weekend! Staff where fantastic from placing my order to receiving my bike!....5 stars for a 5 star service!! I will be a returning customer to Formby Cycles :).


            • Paul McKay


            • Great service, staff informative, honest with well balanced views. Got my sons bike serviced today and they managed to turn it round in a day. Really pleased can't recommend these guys highly enough! Thanks for great customer service!

            • Andy Carmichael


            • I've now purchased three bikes and a pull along frame bike for my youngest daughter over the past couple of years, and formby cycles have been absolutely fantastic all the way. A massive thank you to the formby team for helping my family get cycle fit in the great out doors. Great Service

            • Anthony Quinlan

            • Alex at Formby cycles was terrific. He was patient and very helpful, advising me on a short list of bikes, and supervising test rides, after which I decided on a Cannondale which I am delighted with. Having returned to road bikes after many years, it was amazing to learn of the huge improvements in technology. I drove 150 miles to buy my bike from Formby cycles and will certainly be back. Fantastic

            • Keith

            • Dear Formby Cycles,

              Just wanted to say thanks for managing to find the most obscure spare part for my Trek Madone frame. The dealer I actually bought the bike from fobbed me off as such a low value sale was obviously too much trouble for them. Your mechanic Stewart however got straight on the job, emailed me to keep me posted and then sent it out to me all within two days. Service like that must be one of the main reasons you're doing so well.

            • Kind regards, Phil

            • Tom provided excellent service answered all my questions He then provided me with useful information on the bike and helped me choose a helmet and then loaded it into my car for me! Also his colleague (did not catch his name sadly) Well done formby cycles will be visiting again shortly Very friendly members of staff!

            • Alan Gilmore

            • Purchased my cannondale synapse last year, then 6 week checkup and then in my hour of need yesterday when I got a puncture and my pump was useless they helped me out, so thanks guys. Great service overall.

            • David McCormack

            • Picked my Cannondale CX3 up today very impressed with it, all the staff are extremely helpful and knowledgable. Can't fault Formby Cycles at all, just like to say a big thank you. - Alan Fawbert. Can't say enough good things about this place. Bought my bike here three years ago and have had it looked after by them ever since. Service is top notch and prompt, with knowledgeable and friendly staff.

              Jamie Alexander

            • Great service, very helpful. Love my new giant tcr Cheers

              Ash Bates

            • Bought a Cube ltd from them, collected the bike this morning. Great service from these guys- sales not at all pushy, very knowledgeable and just an all round excellent experience. Huge selection of bikes from top brand manufacturers and a lovely shop layout. I would 100% recommend and I will be back!

              Paul Kelly

            • Brilliant helpful staff who are never too busy to have a chat!

              Bruce Geddes

            • Best bike shop in the North West!! Staff are 10/10!! Thanks so much xx

              Gabrielle Leonard

            • Came into your shop bank holiday Monday, thanks for the help with swapping my tyres.

              Tony Nicol

            • Ordered bike and it arrive by courier 22 hours later. Well done to the team and particularly the guy who took my order over the phone. Many thanks

              Peter Storrie

            • Always helpful and friendly. Good staff and quality bikes/kit

              Luke Parker

            • I recently ordered/brought a new frame from these guys, the customer service was amazing! The press release for the new 2016 Ragley frames had only just been made public, and the guys at Formby cycles were able to order me a frame that day, and get it delivered to my home. Everyone I spoke to at the shop was really friendly and helpful, cannot fault them and will definitely use them again.

              Peter Woodward

            • Loving our new bikes. Thanks Dave for the excellent service and all your help. Will be recommending to my friends

              philappa sandells 

            • Great, helpful service from friendly and knowledgeable staff.well pleased with my new Giant Defy.

            • Paul s

            • I bought my mountain bike over the Internet through the cycle to work scheme and everyone I had spoken to via e mail were very helpful. The bike arrived quickly and easy to set up,I Would definitely use Formby cycles again

            • Mary Black

            • First time I have used Formby cycles no hassle, quick and efficient service. I would use them again

            • George lomax

            • Excellent customer care and advice from very knowledgable Staff.Would not go anywhere else.


    Very good service, over the moon with my new bike, I would recommend Formby cycles Very helpful. Thank you guys

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